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STORE POLICIES:
 
Beat the Christmas rush, Order early!
To ensure delivery of your package by
December 24th, online orders need to
be placed no later than December 16th. 
  • Payment methods:
The following credit cards are accepted: Visa, Master Card, Discover,
and American Express.
Your online order is processed through our secure PayPal website.
PayPal is our credit card processor.
We also accept checks, and money orders.
Note: checks will be held for 10 business days before your order is shipped.
 
  • Secure ordering:
Three easy convenient ways for you to shop:
 
1. Browse our webstore, select your items and pay online
through the PayPal secure website with your debit or credit card.
Paypal accepts the following credit cards:
Visa, Master Card, Discover, and American Express. 
 
2. Browse our webstore, print the order form, send us your order
with payment. We accept checks and money orders.
Checks will be held for 10 business days, before your order is shipped.
 
3. Browse our webstore, phone in your order; pay online through
the PayPal secure website using your debit or credit card.
Phone number for ordering: 1-541-689-0821
Your order is processed through PayPal's secure website.
PayPal is our credit card processor.All data is transmitted through
a secure server by Pay Pal. PayPal protects your financial information
with industry leading security and fraud prevention systems.
Information is protected by SSL with an encryption key length of 128 bits
(the highest level commercially available.)
 
Online ordering: shop, then click the add to cart button under your selections.
You will be re-directed to the  PayPal secure order page;
you may use your debit or credit card to place your order.
You do not need a PayPal account to shop with Real Joy Creations.
PayPal protects your credit card information with industry leading
security and fraud prevention systems.
Real Joy Creations does not collect or store credit card information.
Your credit card information is never shared with Real Joy Creations. 
 
  • Can I purchase an item and have it shipped to a different address?
You can place an order, and have the item shipped to a different address
than your own. We make gift shopping and shipping easy.
Click the add to cart button under each item you want to purchase.
You will then be re-directed to our secure PayPal order page.
In the Bill To column, fill in your name, address, etc.
In the Ship To column, fill in the name of the person that you want the items
to be shipped to.
 
Mail orders: please include a note with your order if you would like the order
to be shipped to a different address than your own.
 
Phone orders: when you place your order, let us know if you would like
the order shipped to a different address than your own.
 
When we receive your order, we will send you an order confirmation by email.
When your order is shipped, we will send you a shipping confirmation.
If you have any questions re. having an item shipped to a different address
than your own, please contact us: customerservice@realjoycreations.com
 
  • Shipping and Delivery:
$4.80 shipping any size order shipped anywhere in U.S.A.
 
When we receive your payment, we will send you a payment/order
confirmation by e-mail.
When we ship your order, we will send you a shipping confirmation 
by e-mail.
In stock items are shipped within 1-3 business days after we receive 
your payment. Some items may take longer to ship.
Delivery time is 2-3 business days after your order has shipped.
Your order will be shipped USPS Priority Flat Rate Mail.
 
NOTE: Wholesale orders will be charged shipping based on the amount of the order. For more information visit our wholesale page.
  • Guarantee:
Your satisfaction 100% guaranteed.
Real Joy Creations provides an unconditional 60 day money back 
guarantee for the complete line of our products.
If you are not satisfied with your order for any reason, you may return
the item to us; we will issue you a full refund, no questions asked.
Online orders: your refund will be issued  to your credit card.
Mail and phone orders: we will issue you a check for your refund.
 
  • Returns:
Inspect your shipment when it arrives.
If you are not satisfied for any reason, notify us by e-mail.
We will give you instructions for returning your item. 
Items for return need to reach us within 60 days from the
date you receive the item.
After we receive the returned item, we will issue you a full refund.
Online orders: your refund will be issued  to your credit card.
Mail and phone orders: we will issue you a check for your refund.
We do not have a restocking charge or service charge for any returns.
 
  • Privacy Policy: 
Your security and satisfaction are our top priorities.
We never share our customer lists or ordering information with anyone. 
Real Joy Creations does not sell, rent or provide its address list to any
other user for mailing or advertisement. We do not send unsolicited e-mail
or postal mail. Click here  for additional information about our privacy policy.
 
  • Customer Service:
Your security and satisfaction are our top priorities.
We welcome your questions,comments and suggestions.
Call Toll-free 1-877-736-8717
Real Joy Creations is located in Coburg, Oregon, U.S.A.
 
Real Joy Creations
 
 
 
 
 
                   Visits to Real Joy Creations Store Policies page