Your Destination for Hand Crafted
Works of Art at Thrifty Prices:
Home
Valentines Day Cards
Heart Jewelry
Cat Jewelry
Cat Greeting Cards
Birthday Cards
Thank You Cards
Horse Lovers Cards
Cow Greeting Cards
Chicken Greeting Cards
Nature's Greeting Cards
Victorian Greeting Cards
Wholesale
About Us
Contact us
Store Policies
Privacy Policy
FAQs
Mission Statement
Site Map

STORE POLICIES:
 
Shop with confidence!
Our promise to you:
Every item on our website is backed
 
             
  • Payment methods:
The following credit cards are accepted by PayPal:
Visa, Master Card, Discover, and American Express.
I also accept checks and money orders.
Note: checks will be held for 10 business days before
your order is shipped.
Your online order is processed through the secure 
PayPal website. PayPal is my credit card processor.
For your privacy and security I do not collect or store
any credit card information on my website. 
  • Secure ordering:
Three easy, safe, convenient ways for you to shop:
 
1. Browse my website, select your items by clicking the
add to cart button and pay online through the PayPal
secure website with your debit or credit card.
When you click the buy now button under any product,
you will be re-directed to the PayPal secure website.
The title bar of your browser will now show https and
there will be a padlock icon in the title bar of your browser.
This means that you are on PayPal's secure website,
where your credit card information is protected and encrypted
with industry leading security and fraud prevention systems.
Information is protected by SSL with an encryption key length
of 128 bits (the highest level commercially available.)
Paypal accepts the following credit cards:
Visa, Master Card, Discover, and American Express. 
 
2. Browse my webstore, email: customerservice@realjoycreations.com 
to receive a printable order form via email, send your order with payment. 
I accept checks and money orders.
Checks will be held for 10 business days, before your order is shipped.
 
3. Browse my webstore, phone in your order; pay online
through the PayPal secure website using your debit or credit card.
 
Order phone: 1-541-689-0821
Your order is processed through PayPal's secure website.
PayPal is my credit card processor.
All data is transmitted through a secure server by
Pay Pal. PayPal protects your financial information
with industry leading security and fraud prevention systems.
Information is protected by SSL with an encryption key length
of 128 bits (the highest level commercially available.)
For your privacy and security I do not collect or store
any credit card information on my website. 
 
 
Online ordering: shop, then click the add to cart button
under your selections.You will be re-directed to the  PayPal
secure order page; you may use your debit or credit card to
place your order.
 
You do not need a PayPal account to shop with Real
Joy Creations. PayPal protects and encrypts your
credit card with industry leading security and fraud
prevention systems.
 
For your additional protection I do not store credit
card information, so you will simply re-enter your credit
card information each time you place an order.
Real Joy Creations does not collect or store any credit card
information on our website.
 
  • Can I add to an order?
Once an order is placed, it cannot be changed or altered. 
This means you cannot add, change, or cancel an order
once it has been placed.
  • Can I place my order C.O.D.?
We do not offer C.O.D.
All orders must be paid before shipping.
  •  Can I have an order shipped to a different address?
You can place an order, and have the item shipped to another
address.Click the add to cart button under each item you want
to purchase. You will then be re-directed to my secure PayPal
order page.
 
In the Bill To column, fill in your name, address, etc.
In the Ship To column, fill in the name and address of
the person that you want the items shipped to.
 
Mail orders: please include a note with your order if you
would like the order to be shipped to a different address. 
 
Phone orders: when you place your order, let me know
if you would like the order shipped to a different address.
 
When your order is received, I will send you an order
confirmation by email. When your order is shipped, I will
send you a shipping confirmation by email.
 
If you have any questions re. having an item shipped to a
different address, please contact me:
 
Shipping and Delivery: 


When your order/payment is received, I will send you a
order/payment confirmation by e-mail.
When your order is shipped, I will send you a shipping
confirmation by e-mail.
 
In stock items are shipped within 1-3 business days
after I receive your payment.
Some of our products are custom made at the time of
the order. These items may take longer than 1-3 days
to ship.
I will notify you via email for any order that will take longer
than 1-3 days to ship.
Delivery time is 4-7 business days after your order has shipped.
Your order will be shipped USPS First Class Mail.
 
  • Guarantee:
Your satisfaction is 100% guaranteed.
Real Joy Creations provides a 60 day
unconditional, no questions asked,
money back guarantee. 
If you are not satisfied with your order for any reason,
you may return the item to us within 60 days of receipt
of the item; I will issue you a full refund 
(minus shipping charges,) no questions asked. 
I do not have a restocking charge or service charge for any returns.
Online orders: your refund will be issued  to your credit card.
 
Mail and phone orders: I will issue you a check or money order
for your refund.
 
  • Returns:
Inspect your shipment when it arrives.
If you are not satisfied for any reason, immediately notify 
me by e-mail.I will send you an email with instructions for
returning your item. 
 
Returned items need to reach me within 60 days from the
date you receive the item.
 
When I have received the returned item, I will issue you a full
refund.
Online orders: your refund will be issued  to your credit card.
Mail and phone orders: I will issue you a check or money order 
for your refund.
I do not have a restocking charge or service charge for any returns.
 
  • Privacy Policy: 
Your security and satisfaction are my top priorities.
I never share our customer lists or ordering information with
anyone. Real Joy Creations does not sell, rent or provide its address
list to any other user for mailing or advertisement. 
I do not send unsolicited e-mail or postal mail. 
Click here  for additional information about our privacy policy.
 
  • Customer Service:
Your security and satisfaction are my top priorities.
If you have any questions please contact me:
Phone  1-541-689-0821
Real Joy Creations is located in Coburg, Oregon, U.S.A.
  
 
 
 
 
                   Visits to Real Joy Creations Store Policies page